Privacy Policy

Information We Collect

We collect various types of information, including personal data you provide directly, information collected automatically through your use of our services, and data from third-party sources. This may include but is not limited to:

• Contact information such as name, email address, phone number, and physical address
• Account credentials and authentication information
• Usage data and interaction with our services
• Device information, IP addresses, and browser types
• Communication preferences and feedback

Use of Information

Your information is used to provide, maintain, and improve our services, communicate with you, offer customer support, and ensure compliance with legal obligations. We may also use your data for marketing and promotional purposes with your consent.

Specifically, we use your information to:

• Deliver and enhance our products and services
• Process transactions and manage your account
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and promotional materials (with your permission)
• Analyze usage patterns to improve user experience
• Comply with legal requirements and protect our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted partners, service providers, and affiliates who assist us in operating our business and providing services to you. We ensure these third parties adhere to strict data protection standards.

We may disclose your information in the following circumstances:

• With service providers who perform services on our behalf
• With business partners for joint offerings or collaborative projects
• When required by law or to respond to legal processes
• To protect the rights, property, and safety of Exergy Systems and our users
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, access controls, and regular security assessments.

However, no internet transmission is completely secure, and we cannot guarantee absolute security. We continuously work to enhance our security protocols and encourage users to take precautions to protect their personal information.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to the processing of your data or request data portability. To exercise these rights, please contact us at the details provided below.

Your rights include:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct any inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Opt out of certain data processing activities
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us understand how you interact with our website.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and limit your ability to use some features.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.