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Maintenance and Support

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Provide expert guidance on developing an AI strategy and integrating AI into your business processes.

For Platforms that
run Downtime-free

Run your business successfully with no interruptions and 24/7 support. At Exergy Systems, our exceptional ecommerce maintenance services are there to sustain your online stores, enhance customer satisfaction and showcase constant support to our audiences.
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Safety, Security & Reliability. Safety, Security & Reliability.
Safety, Security & Reliability.
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Ecommerce Maintenance
24/7 Support Maintenance

Ecommerce Maintenance Expertise

Run your business successfully with no interruptions and 24/7 support. At Exergy Systems, our exceptional ecommerce maintenance services are there to sustain your online stores, enhance customer satisfaction and showcase constant support to our audiences.

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Dedicated Support
Dedicated Support Zero Downtime

Dedicated Support

We understand that your online store is the soul of your business and downtimes mean lost revenue and customers. Therefore, we provide dedicated ecommerce maintenance that works efficiently before anything can impact your business growth and sales.

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Custom Ecommerce Development
WooCommerce Shopify

Custom Ecommerce Development

Whether it is WooCommerce, Shopify, or any other custom platform, we have got the expertise, skillset and tools efficiency to keep your business running error-free and efficiently.

Provide expert guidance on developing an AI strategy and integrating AI into your business processes.

Security monitoring & updates

We build platforms that are compliant and continuously updated to enhance consumer experience. Practices like malware scanning and SSL certificate management ensure a 100% efficient site.
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Performance Optimization

Fast load times is no.1 proof of the site’s optimum health and our team keeps that in full check through timely speed audits, database optimization and cache configuration.
Provide expert guidance on developing an AI strategy and integrating AI into your business processes.

How We Work?
Common Concerns

What is included in Ecommerce maintenance?

As you know, ecommerce maintenance is the ongoing process of monitoring, updating & optimizing an online store. Therefore, its maintenance includes platform updates, security monitoring, optimization, regular backups and technical support.

How quickly do you respond to your requests?

In case of FRT’s ( Fast Response Times), Our team gets on to responses in 2-3 minutes with social media and live chat. Critical issues take up to 1 hour and high priority items get a 4-hour response. In case of Enterprise clients, a dedicated support team is allotted for faster response times.

Do you maintenance or custom-built stores?

Yes absolutely. We provide substantial maintenance for your custom-built stores according to their tech stack and other requirements.

How do you handle updates without breaking the site?

Our process is simple yet successful. We handle all updates firstly by applying them to a staging environment where we test thoroughly. Only after confirming everything works correctly, we apply updates to your live site during low-traffic periods.
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